Last updated: November 1, 2023

Unbound Tours Pvt Ltd (“us,” “we,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services, visit our website (https://unbountours.com), or communicate with us. By using our services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you provide to us, including but not limited to:

• Your name
• Contact information (email address, phone number, address)
• Payment information
• Passport and visa information
• Travel preferences
• Emergency contact information
• Feedback and reviews

Automatically Collected Information

We may also collect certain information automatically when you use our services, including:

• IP address
• Device information
• Location information
• Cookies and similar technologies

How We Use Your Information

We may use your personal information for the following purposes:

• To provide and personalize our travel and tourism services
• To communicate with you, respond to your inquiries, and provide customer support
• To process payments for bookings and other transactions
• To improve our services and website
• To send you updates, promotions, and other marketing communications
• To comply with legal and regulatory obligations

Disclosure of Your Information

We may share your personal information with third parties, including:

• Service providers and partners who assist us in providing our services
• Legal and regulatory authorities to comply with Sri Lankan laws and regulations
• Third parties in connection with a corporate transaction, such as a merger, sale, or acquisition

Your Choices

You can access, update, or delete your personal information by contacting us at info@unboundtours.com or +94771245678. You may also opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails.

Security

We implement appropriate security measures to protect your personal information. However, please be aware that no data transmission over the internet can be guaranteed to be completely secure.

Children’s Privacy

Our services are not intended for individuals under the age of 18. If we become aware of the collection of personal information from children, we will take steps to delete such information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Please review this page periodically to stay informed about our privacy practices.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Unbound Tours Pvt Ltd
No. 106, Pamankada Road, Colombo 06
Email: info@unboundtours.com
Phone: +94771245678